Return & Refund Policy

Last Updated: June 2026

Thank you for shopping with Makeup Nest.

We are committed to providing high-quality cosmetic organizers and makeup storage solutions. If you are not completely satisfied with your purchase, we are here to help.

30-Day Return Policy

We offer a 30-day return policy from the date your order is delivered.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging whenever possible.

• The return request must be submitted within 30 days of delivery.

Free Returns

Makeup Nest offers free returns on eligible orders worldwide.

If your return request is approved, we will provide instructions for returning your item.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method used during checkout.

Please allow 5–10 business days for your financial institution to process and post the refund.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos of the product and packaging

We will resolve the issue as quickly as possible through a replacement or refund.

Non-Returnable Items

The following items may not be eligible for return:

• Items showing signs of misuse

• Products damaged after delivery due to customer handling

• Items returned beyond the 30-day return period

Order Cancellations

Orders may be canceled before shipment for a full refund.

Once an order has been processed or shipped, cancellation requests may not be possible.

Contact Us

For return or refund assistance, please contact:

Makeup Nest

Email: support@makeupnest.store

Phone: (604) 808-5721

Address:
3-1700 Mamquam Rd
Squamish, BC V8B 0H7
Canada